Frequently asked questions

 
 

  • It is a rental unit that can be used from the comfort of your home. We use a system called NeurOptimal, which is designed to be easily used at home by individual users and practitioners alike.

  • We use a system called NeurOptimal, a non-linear type of neurofeedback. It is passive auditory feedback, meaning that it does not ask you to try to attain any particular mental state (like in linear neurofeedback). Instead, it gives your brain feedback about shifts and unstable fluctuations in brain frequencies in the moment, helping it reorganize and optimize based on the new and improved feedback it is receiving.

    Each moment, our brains are processing enormous amounts of information from the outside world and optimizing our responses based on that input. With NeurOptimal neurofeedback, you are giving more direct feedback to your brain about how your brain functioning, allowing it to improve it’s processing in a safe, gentle and organic process.

  • Over time, you will notice shifts in mental clarity, focus, or other cognitive abilities. Positive shifts may include improvement in mood, emotional regulation, better response to stress, sleep quality, calm, and other positive neural and behavioral changes.

  • We recommend at least 6 weeks of training. The first week you may do 3-4 sessions to ease into the routine, and then continue with daily, 30-minute sessions for the rest of the 6 weeks. Most people will experience the best positive changes closer to the 30-40 session mark, although more subtle improvements can be noticed as early as 10-20 sessions. For the full benefits, we suggest completing the 6 weeks of training.

  • Yes. Once your brain learns a new kind of patterning or more efficient processing, it won’t normally unlearn it. Some may choose to do a “tune-up” if something comes up later on that causes any discomfort or distress, but any positive changes that have been learned during the training stay with you for life, and can even be enhanced as you practice your awareness of them.

  • It is inherently safe, as it does not push the brain to enter any particular state of consciousness. It is not outcome-driven; it simply gives feedback for your brain to use (or not use) as it sees fit.

  • Nothing is being inputted into the brain. The electrodes only pick up electrical activity in the brain and use that information to provide feedback.

  • The setup is fairly straightforward, with two electrodes that are placed on the scalp using conductive paste, and three other electrode clips on the ears (to cancel out external electrical noise, allowing only your brainwaves to be picked up by the electrodes).

    Clear written instructions with photos and videos are provided, as well as a free zoom session to ensure you are comfortable and confident using the unit on your own. Support is readily available throughout your entire journey as well.

  • We do not currently bill insurance, but we do offer you a superbill if you have an insurance plan or HSA that covers neurofeedback.

  • We do not offer refunds for early returns, simply because we believe that committing to the training will yield the best positive results. Rare exceptions may be made, if appropriate, based on the situation and individual circumstances.

  • Absolutely! You can share the healing and training with your family and loved ones. It’s just an additional $150 per month per person added, simply due to the extra wear and tear on the electrodes, which need to be replaced after a certain amount of use.